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Reading West Train Station

Reading West Train Station

Reading West

Reading West station

Oxford Road
Reading
Berkshire
RG1 7PY

Ticket office opening hours:

Monday - Friday - 06:30 to 10:45

GET DIRECTIONS

Reading West at a glance

  • Car parking
  • Waiting room
  • Ticket machine
  • Toilet
  • Wi-Fi
  • Impaired Access Staff
  • Impaired Access Step-Free Access
  • Cycle storage availability
  • Seated area
Live Departures
Live Arrivals
Time Destination Platform

Station Details

  • Accessibility

    • Accessible Public Telephones No
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter No
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate YES Yes
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down No
    • National Key Toilets No
    • Ramp for Train Access No
    • Wheel chairs Available No
    • Impaired Access Staff Help Hours Monday - Friday - 06:30 to 18:30
      Saturday - 09:30 to 15:30
      Sunday - 10:30 to 16:30
    • Accessible Taxis

      Accessible taxis are available. Please request staff assistance.

    • Helpline No
    • Helpline Contact Details

      08001 971 329 or 18001 0800 197 1329 (Textphone)


    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Nearest Stations with Facilities The nearest station(s) with more facilities than Reading West are: Reading
    • Step Free Access

      Step Free Category B3 - This station has a degree of step free access but only to Platform 1 and only if accessed via Tilehurst Road, through a steep ramp.

      This station is supported by the GWR Mobile Customer Assist Team 07:00-22:00 Mon-Sat and 09:00-20:00 Sun. To book assistance at this station, please either call GWR Passenger Assist on 0800 197 1329, through gwr.com/passengerassist or via the Passenger Assist App by Transreport.


      Coverage: partial Station
    • Step Free Access Coverage No Part of Station
    • Staff Help

      Meeting point: platform.

      This station is supported by the GWR Mobile Customer Assist Team 07:00-22:00 Mon-Sat and 09:00-20:00 Sun. To book assistance at this station, please either call GWR Passenger Assist on 0800 197 1329, through gwr.com/passengerassist or via the Passenger Assist App by Transreport.

  • Airport

    • Availability YES Yes
    • Note Air Port Link Please change at Reading for Heathrow and Gatwick links and Bristol Temple Meads for Bristol Airport.
  • Baggage Services

    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Bus information

    • Bus Service: Availability YES Yes
    • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/RDW.pdf)
  • Cycle Storage

    • Availability No
    • Closed Circuit TV No
    • Sheltered No
    • Spaces No
    • Type Compounds
  • Dining and Shopping

    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet No
  • Phones, Internet & Wi-fi

    • Station Amenities: Telephone No
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots near this station
    • Telephone: Usage Type Cards And Coins
  • Restrooms

    • Toilets No
    • Baby Change No
    • Toilets Note

      Station Building

  • Station Location & Directions

    • Latitude 51.45545321
    • Longitude -0.990294679
  • Station Information

    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property No
    • Post Box No
    • Shops No
    • Seated Area YES Yes
    • Station Buffet No
    • Showers No
    • Trolley No
    • Wifi No
    • Waiting Room No
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)
    • Staffing Level YES Yes
  • Ticketing Hours

    • Ticket Office Hours Monday - Friday - 06:30 to 10:45
  • Ticketing Services & Information

    • Oyster Pre-Pay No
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Customer Service Note On Platform 2
    • Penalty Fares GW
    • Smartcard Notes Smartcard Issued: Yes
      Smartcard Validator: No

      Smartcard Accepted

  • Other transportation

    • Rail Replacement Services

      Towards Theale - Bus stop outside McDonalds (A329 Oxford Road) Towards Reading - Bus stop underneath railway bridge.

Local Information

Local Information

FAQ’s

    How do I book a ticket?

    You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)

    Can I get a refund if my plans change?

    You can only refund tickets purchased through Grand Central. 

     

    Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.

     

    If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.

     

    Find out more here.

    Do you offer travel assistance?

    Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.

    How can I contact lost property?

    If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.